Velobet Casino

Our casino deposit bonuses require 30x wagering on the bonus plus deposit within 30 days. The maximum bet is €5/$5. We permit one active bonus at a time for these offers, and they apply to Casino games only. The casino deposit bonus must be active when you make the deposit and before you place any bets.

You may cancel a casino deposit bonus through live chat support. Cancellation deducts the total bonus, winnings generated from it and the overall bet amount from activation to cancellation from your balance. We do not keep bonus funds and real money separate.

Our promotion eligibility permits no more than one of each bonus, Free Spin and Free Bet per user, IP address, computer device, family, residential address, telephone number, credit or debit card, payment account, email address and shared computer environment. Using game strategies during bonus activation to bypass wagering requirements or maximum withdrawal limits leads to confiscation.

When a bonus activation period expires or you request termination, we deduct the bonus and profits received after activation. If no profits were made, we deduct only the bonus. Detected unfair or fraudulent action, including strategies facilitating easy bonus realisation or betting insurance, results in suspension from the promotion and cancellation of the bonus without prior notice. Under our bonus rules, we confiscate any balance or withdrawal consisting of winnings from an activated bonus that is unrealised or cancelled, because it bypasses the bonus rules.

Join us on X and comment your username under our post for 15 free spins. We credit them within 24 hours, except that usernames posted on weekends receive their spins on Monday. These Free Spins carry a 100× wagering requirement before withdrawal and a maximum withdrawal of €100.

We may change or cancel our X promotion at any time without prior notice and withhold bonuses for unfair practices. Our standard Velobet Casino Terms and Conditions apply to this promotion.

We may change, reduce, increase, suspend or cancel odds and stop accepting bets at our discretion. Only odds recorded in our computer program are valid. We may also limit or prohibit ticket connections and limit ticket stakes.

We settle live bets by regular time unless a market indicates otherwise, including overtime where specified. For live betting, an unannounced match-format change makes bets settle at 1.0, except positions already settled. In a live football match that retains two halves, changed half lengths do not produce returns. If an unannounced half is shorter than 30 minutes, the bet instead settles at 1.0. Time and statistics shown during our live match streams are for information only, and we do not accept responsibility for their precision.

For prematch football bets, changed half lengths do not cancel positions and bets are still settled, subject to the statutory-time void limits. Our prematch rules void matches with statutory time less than 45 minutes or more than 120 minutes. Our Outright markets are All In Run Or Not, so a selection that does not participate is settled as a loss.

If we confirm a wager or perform a payment in error, we may cancel affected wagers or correct the mistake by re-settling them on the terms that should have applied when the wager was placed. We treat a technical or mechanical fault as an extraneous circumstance, disclaim responsibility in that case and may cancel the bet.

We may void a bet on an event in which the bettor is involved as a participant, referee, coach or in another capacity. With reasonable grounds to believe a match was fixed, including grounds based on bet size, volume or pattern, we may void bets including already-won bets and suspend payouts.

We do not accept third party payments. Deposits must come from a bank account, card, e-wallet or other payment method registered in your own name. If security checks detect a breach, we confiscate the winnings and return the original deposit to the payment-account owner. We do not accept responsibility for funds lost from third-party accounts.

You must not let third parties use your account to deposit or withdraw. If multiple players share a bank account, wallet, crypto wallet account or crypto wallet address, we may terminate all involved accounts and cancel current winnings and bonuses. You must then provide valid personal accounts to settle the deposits, subject to a 20% settlement-fee deduction. If you do not provide that information within 7 days of notification, we seize the deposits.

Our minimum withdrawal is €10 or equivalent. The maximum depends on the payment method, and we pay requests above a payment-system limit in installments. We process withdrawals, including Bank Transfer payouts, within three banking days. Bank Transfer cannot be requested for USD payouts.

We may check your identity before processing a payout and hold withdrawals during those checks. False or incomplete Personal Data may lead us to refuse a withdrawal or terminate the account, with notification by email. Bank-transfer withdrawals may exceptionally incur intermediary-bank charges outside our influence, limited to the equivalent of EUR 16.

We process a maximum of €7,500/$7,500 per week and €15,000/$15,000 per month unless a specific promotion states otherwise. We may make exceptions for players with a higher VIP level at our sole discretion. VIP players may have different withdrawal conditions and limits, which we may update, adjust, review or amend at our sole discretion at any time.

If your bets since the last deposit total less than three times that deposit when you request a withdrawal, we may charge deposit and withdrawal transaction-processing costs at our sole discretion. We may also deduct 20% from a requested withdrawal if deposited money was not wagered 1x before the request. If we transfer existing deposits back because an account is terminated, we may charge an administrative fee of 20% of the transferred amount.

For winnings above €15,000, we may divide payment into monthly instalments of up to €15,000 until the full amount is paid. For a single bet or spin, including a bonus round or free spin, the most we pay is the cryptocurrency equivalent of €100,000. Jackpot winnings are excluded from that single-win limit, and we may remove an amount credited above it. We pay all progressive jackpot wins in full.

Our Deposit/Welcome Bonuses require a deposit and wagering. Withdrawal of winnings generated by a deposit-required bonus is limited to ten times the activating deposit, with excess winnings forfeited. Our No Deposit bonuses and Free Spins are Company’s Gifts. Maximum withdrawal from their winnings or subsequent turnover is EUR 100/USD 100 or the equivalent in another currency. The maximum withdrawal from winnings generated by a Free Bet is 15 times the Free Bet amount.

A refund is not available if the alleged deposit and bonuses have been played using our Services. We consider refund requests only within 14 days of the alleged transaction, or within 30 calendar days if you allege another person accessed your account. Request a refund through our Live Chat or support email at [email protected].

You bear refund-procedure costs, which may include an administrative fee of 20% at our sole discretion and all fees accrued during refund processing. When we demand certified identification under this refund rule, you must provide it within five days of our request. Otherwise, we cancel all funds and close the account, with no appeal under this rule.

For verification, we require documents such as ID, payment-system records and utility bills in Latin or Cyrillic alphabet. If you cannot supply documents in those alphabets, we may require video verification showing them. We may request proof of identity at any time. Failure to provide it may result in account termination or held funds. Winnings may be confiscated, and your deposited funds are returned to you.

Our support department handles complaints and escalates them internally if they are not resolved immediately. We keep you reasonably informed about your complaint's state.